Leasing Fee (25% of One Month’s Rent) – This fee covers Sure-Rent’s initial inspection, coordination of repairs, communication, professional photography, 3D tour creation, premium marketing, tenant screening, lease negotiation and execution, and move-in management. It is charged each time a vacancy is filled and is deducted from the first month’s rent—no upfront payment required.
We start with an initial property inspection and provide clear recommendations to ensure your property is move-in ready. This typically includes painting, addressing any repairs, cleaning carpets, cleaning up landscaping, ensuring smoke and CO alarms are compliant, and changing the air filter.
After the property is leased, we rekey the locks for a fresh set of keys, typically costing around $195. This step not only provides peace of mind to the tenant but also protects you from potential liabilities related to security issues like break-ins or theft. Our goal is to make the process as smooth and efficient as possible, ensuring your property is ready to rent quickly.
We offer two types of showings: in-person and self-access through a secure digital lockbox system. Self-access showings are available daily from 8 a.m. to 8 p.m., allowing prospective renters to view your property at their convenience, which typically results in faster leasing times. This approach also gives renters the flexibility to explore the space at their own pace, enhancing their experience.
Security is a priority, and after six years of using this system, we have had no major incidents of theft or damage. Renters must provide ID, complete pre-screening, and secure the property after their viewing. We are confident this system helps lease properties faster while maintaining a high level of security.
We understand concerns about property security, but after six years of using this system, we’ve had no major incidents of theft or damage. Renters must provide ID, go through pre-screening, and are required to secure the property after their viewing. We stand behind the system and are confident it helps get your property leased faster while maintaining security.
Sure-Rent is solely responsible for tenant selection to ensure compliance with strict fair housing laws at the provincial, local, and federal levels. These laws require that all applicants are treated equally during the screening process, so we follow a standardized system to minimize legal risks. To maintain compliance and prevent potential discrimination issues, property owners are not involved in tenant approval.
This approach benefits owners by making the process hands-off, allowing you to focus on sound investment decisions without the complexities of tenant relationships. We stand behind our tenant choices with our eviction guarantee, ensuring you don’t face unnecessary stress. Our team works diligently to select the best tenants because choosing the wrong tenant leads to challenges for everyone involved.
While your property is vacant, you are welcome to use your own vendors. However, once the property is occupied, we carefully select which vendors are allowed on-site to ensure safety, reliability, and quality service. We have built a trusted network of vendors who meet our high standards for performance and accountability.
Working with outside vendors can present challenges, such as delays in communication and follow-through, which is why we typically rely on our established partners once a property is occupied. That said, we do consider exceptions on a case-by-case basis to ensure the best outcome for your property.
The decision is entirely up to you, as it is your property. However, we highly recommend allowing pets, as over 50% of renters have them. Restricting pets can significantly reduce your pool of potential tenants, making it harder to lease your home quickly.
Additionally, you are protected under our Sure-Rent Pet Guarantee, ensuring coverage for potential pet-related damages. Keep in mind that if you choose not to allow pets, you are still legally required to accept emotional support animals (ESAs) and service animals, as they are protected under both provincial and federal laws.
You should contact your insurance agent to inform them that you will be renting out your property. Discuss coverage options to ensure you have the protection you’re comfortable with.
Sure-Rent requires a minimum of $500,000 in liability coverage and must be listed as an additional insured party. This is a standard requirement among property management companies to ensure adequate protection for both owners and management.
At Sure-rent, we follow Full Month Accounting. Disbursements are sent out on the last day of each month for the previous month and should be received no later than the 5th of the month, depending on your bank. Along with this, we provide an owner statement detailing income, expenses, invoices, and photos of any maintenance work completed during the month. No cash reserves are required for emergency repairs.
At Sure-rent, we partner with licensed and insured vendors to handle repairs and maintenance. For repairs under $500, we take care of them promptly without notifying you, ensuring fast resolution. For repairs over $500, we’ll get your approval first (unless it’s an emergency). All maintenance expenses and invoices are included in your monthly owner statement, and we ensure our vendors provide fair pricing and quality service. If any issues arise, we work closely with the vendor to resolve them.
At Sure-rent, if a tenant stops paying rent and we placed the tenant, we will manage the entire eviction process Our eviction rate is less than 1% , demonstrating our commitment to finding reliable tenants.